How to Request a Quote – Knitsilk Europe

How to Request a Custom Quote — Knitsilk Europe

Need a large quantity of silk yarn, ribbon, or fibre? Our Add to Quote feature lets you get a personalised price for bulk or wholesale orders — no commitment required.

When Should I Use Add to Quote?

Use our quote feature if you:

  • Need a bulk quantity of any product (minimum quantities apply per product)
  • Want to order multiple products in one wholesale purchase
  • Are a business, studio, or designer looking for trade pricing
  • Need a custom colour, weight, fibre blend, or finish — customisation is available on any product for bulk orders
  • Want to discuss recurring or subscription orders

Step-by-Step: How to Use Add to Quote

Step 1 — Find Your Product and Click Add to Quote

Browse our store as normal. On any product page, you will see an Add to Quote button. Select your desired variant and enter the quantity you need (as a number, e.g. 500), then click the button to add it to your quote basket.

Step 1 – Add to Quote button on product page

Tip: You can add multiple products to a single quote before submitting. Keep browsing and adding until your list is complete.

Step 2 — Fill in the Quote Form

When you are ready, open your quote basket and complete the form:

  • Your name and email address
  • Quantity for each product (enter as a number, e.g. 500)
  • Any customisation requirements — colour, weight, blend, finish, labelling, etc.
  • Your country (for shipping and VAT calculation)
  • Any additional notes or delivery timeline requirements
Step 2 – Filling in the quote request form

Be as specific as possible — the more detail you provide, the faster we can respond with an accurate price.

Step 3 — Submit and Receive Confirmation

Click Submit Quote Request. You will immediately receive a confirmation email with your quote reference number. Please keep this for your records.

Step 3 – Confirmation email in inbox

Our team reviews all quotes within 1–2 business days (Monday–Friday, CET).

Step 4 — Receive Your Custom Quote and Place Your Order

We will email you a personalised quote including:

  • Unit price and total cost
  • Estimated delivery time to your country
  • Payment options (card, bank transfer / SEPA, etc.)
  • Quote validity period — quotes are valid for 14 days
Step 4 – Receiving and accepting a custom quote

Click Accept Quote in the email to proceed to checkout — your custom price will be applied automatically.

What Happens After I Accept?

Once you accept, a draft order is created and you will be guided to complete payment. Your order enters our fulfilment queue and you will receive shipping updates by email.

Are You a Retailer or Wholesale Buyer?

If you are a yarn shop, studio, or trade buyer looking for ongoing wholesale pricing, please register as a B2B customer on our store. B2B accounts get access to dedicated wholesale pricing tiers, net payment terms, and a streamlined reorder experience.

Register as a B2B / Wholesale Customer

Already registered? Simply log in to your account and your wholesale prices will apply automatically at checkout.

Frequently Asked Questions

Q: Is there a minimum quantity to use Add to Quote?
A: Yes — the Add to Quote button appears for bulk quantities. Smaller quantities are available at our standard listed prices directly via Add to Cart.

Q: How long does it take to receive a quote?
A: We aim to respond within 1–2 business days (Monday–Friday). During peak periods it may take up to 3 days.

Q: How long is my quote valid for?
A: All quotes are valid for 14 days from the date issued. After that, prices may change due to stock or currency fluctuations.

Q: Can I request a quote for multiple products at once?
A: Yes! Add all the products you need to your quote basket before submitting — we will include everything in one quote.

Q: Can I request customisation (colour, weight, blend)?
A: Absolutely. Customisation is available on any product for bulk orders. Simply describe your requirements in the notes field of the quote form.

Q: Do I need an account to use Add to Quote?
A: No account is needed — just a valid email address so we can send you the quote.

Q: Will I be charged when I submit the form?
A: No. Submitting a quote request is completely free and non-binding. You only pay when you accept the quote and complete checkout.

Q: Can I negotiate the quoted price?
A: Absolutely. If the quote does not meet your budget, reply to the quote email and we will do our best to find a solution — especially for large or recurring orders.

Q: What payment methods are accepted for quoted orders?
A: We accept all major credit/debit cards, PayPal, and bank transfer (SEPA). Payment options will be shown at checkout after you accept your quote.

Q: I am a retailer or yarn shop. Can I get wholesale pricing?
A: Yes! Please register as a B2B customer for dedicated wholesale pricing. For one-off large orders, use the Add to Quote form and mention your business name and type in the notes.

Q: I have not received my confirmation email — what should I do?
A: Check your spam/junk folder first. If it is not there, email us at care@knitsilk.eu with the product name and your quote details and we will look into it.

Still Have Questions?

Email us at care@knitsilk.eu or use our Contact Page. We are happy to help with any bulk or custom enquiry.

Knitsilk Europe — Premium Silk Yarns, Ribbons and Fibres. Crafting Luxury, one stitch at a time.